Encompass Roadside Assistance19.3 - App Store

Encompass Roadside Assistance offers 24-hour emergency roadside service with a wide range of available features under your towing and labor coverage. The Encompass Roadside Assistance app allows you the peace of mind of knowing if you encounter car trouble we are just a few clicks away. The app is convenient, easy to use and free to download.
The Encompass Roadside Assistance app has been carefully designed to make requesting assistance faster, more accurate, and convenient.

Functions:
-Request assistance for a flat tire, fuel delivery, mechanical issue, jump start, lock out and more
-Use GPS, maps and satellite to pinpoint your vehicle’s location
-Follow prompts assisting you in diagnosing the problem and requesting the applicable service
-Receive confirmation that service is on the way as well as estimated time of arrival
-Your towing and labor coverage confirms eligibility for Roadside Assistance under your policy.*

*If you do not have towing and labor coverage, a customer service representative will still send help; however, you will need to arrange for payment of the roadside assistance.

Version History Minor update with general improvements 19.3 Feb 6 Minor update with general improvements. 19.2 Jan 9 This update is to improve your experience on the app so we can get you back on the road as fast as possible. 19.1 05/26/2023 This update is to improve your experience on the app so we can get you back on the road as fast as possible. 18.0 04/04/2023 The update is to make the move to our website smoother and get you back on the road as fast as possible. 17.0 01/15/2023 The update is to make the move to our website smoother and get you back on the road as fast as possible. 16.0 11/07/2022 This version contains a user analytics feature to track user activity in a better way. 15.0 05/13/2022 This update brings various improvements and bug fixes to help you get back on the road as fast as possible.
Have you had a great rescue experience with our app? Leave us a review or rating! 14.0 10/29/2021 This update brings the changes to our privacy policy which can be accessed at the bottom of our app landing page. You can also review our privacy policy by visiting https://www.roadsidemobile.com/privacy.

Have you had a great rescue experience with our app? Leave us a review or rating! 13.0 08/01/2020 This update brings bug fixes to help you get back on the road as fast as possible.

Have you had a great rescue experience with our app? Leave us a review or rating! 12.0 05/05/2020 This update brings various enhancements to help you get back on the road as fast as possible.
Highlights include:
Easy look up of your roadside benefits
Easy vehicle selection - fewer clicks!
Have you had a great rescue experience with our app? Leave us a review or rating! 11.0 03/06/2020 This update brings changes to our privacy policy which can be accessed at the bottom of our app landing page. You can also review our privacy policy by visiting https://www.roadsidemobile.com/privacy.
Have you had a great rescue experience with our app? Leave us a review or rating! 10.0 12/31/2019 This update brings various performance improvements and bug fixes to help you get back on the road as fast as possible.
Have you had a great rescue experience with our app? Leave us a review or rating! 9.1 10/14/2019 This update brings various performance improvements and bug fixes to help you get back on the road as fast as possible.
Have you had a great rescue experience with our app? Leave us a review or rating! 9.0 07/23/2019 This update brings various bug fixes and performance improvements to help you get back on the road as fast as possible. 8.1 05/16/2019 Here’s what’s new in this version for Encompass Roadside Assistance.

Never have we had:

•Google ratings for locations, so you can trust where you tow your car to.
•Navigate to websites of those locations directly to make an informed decision.
•Enhanced Push notifications.
•Simplified User experience that now let’s you request a rescue within 2 minutes.

Plus, calling out the other recent functions as well:

•Share your status with friends and family
•Once you request service, you can monitor your request in “track your rescue” as your job progresses.
•You now have the option to request a Lyft ride from the “track your rescue” page.
•Cancel your request digitally from the until the Provider is in arriving soon status. 8.0 11/15/2018 Good news: your Encompass Assistance App experience just got even better.

It’s now even easier to track ETA for your service.
 
* Before you request help, you can see the estimated amount of time you will have to wait for help to arrive.
* Once you request service, you can monitor your request in “track your rescue” as your job progresses.

Plus:
* Share your status with friends and family
* Get your estimated wait time
* You now have the option to request a Lyft ride from the “track your rescue” page 7.1 08/31/2018 Good news: your Encompass Roadside Assistance App experience just got even better.

Here’s what’s been changed or added:
It’s now even easier to track your rescue status.
Once you submit your request, click “track your rescue” and you’ll see a rescue progress bar. Then, just follow the updates until your rescue is complete.

Plus:
· Share your status with friends and family
· Get your estimated wait time 7.0 07/06/2018 We’re always finding ways to make your Encompass Roadside Assistance App experience even better.
This time around, we bring:
- Local notifications for alerting user with rescue provider status updates
- Overall speed and reliability improvements
- Minor bug fixes 6.1 05/11/2018 We’re always finding ways to make your Encompass Roadside Assistance App experience even better.

This time around, we bring:
- Combined multiple screens for improved performance
- Overall speed and reliability improvements
- Minor bug fixes 6.0 04/06/2018 Thank you for using Encompass Roadside Assistance! To make our app better for you, we bring updates regularly to you, the user!

Every update of our app includes improvements for speed and reliability.

- Minor bug fixes
- Performance improvements 5.2.0 02/28/2018 Thank you for using Encompass Roadside Assistance! To make our app better for you, we bring updates regularly to you, the user!

Every update of our app includes improvements for speed and reliability.

- Minor bug fixes
- Performance improvements 5.1.0 02/06/2018 - Digital capability to Cancel a service request in the app.
- Enhancements to provider status updates.
- Faster “nearby tow-to location” search.
- Minor bug fixes. 5.0 12/16/2017 - General bug fixes and performance improvements. 4.3.3 10/30/2017 - General bug fixes and performance improvements. 4.3 09/26/2017